Job Title: Front Desk Manager
Location: Lagos, Nigeria
Employer: Kekere International School
Summary: This is a customer-service position. Initiative is appreciated, sales experience is a plus, computer proficiency and superior phone etiquette is required, mastery of multi-tasking is a pre-requisite, excellent customer service skills and the ability to communicate effectively with all levels of staff are essential. As a manager, you must be dependable, self-directed, able to take ownership, problem solve, and resolve conflict.
Responsibilities include:
• Key holder
• Keep track of all customer-related issues: including enrollment, payments, attendance, forms
• Receive all phone calls and return messages
• Sales
• Maintain accurate cash drawer
• Liaison between all levels of staff and customers
• Maintain overall facility appearance and condition, including cleaning
• Participation in scheduled advanced trainings
• Other tasks as assigned
• Some things you should know:
• Kekere int School is a family owned business and EVERY member of our team plays a crucial role in the success of our students and our staff
• As a part of the Sunshine team, respect is earned and egos are checked at the door; the environment you work in is directly related to the effort you put into your team
• All new team members must complete the training, regardless of experience
• Reliability is expected and initiative is encouraged
• Staff meetings are mandatory for all staff members
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