Job Title: Reservation Officer
Employer: Aero Contractors Company of Nigeria Limited
Job Description: A good university degree/HND in any of the Social Sciences or Business Management Disciplines.
Job Purpose:
• Responsible for providing excellent services to customers in terms of ticketing reservations and Aero product to generate sales and ensure customer satisfaction and loyalty.
• Effect reservations & ticketing for all Aero clients to generate sales.
• Fare quotes to all Aero clients to provide the best applicable fares and generate sales.
• Reconciliation of sales returns to accounts for daily sales.
• Promote all Aero products to create awareness and generate sales.
• Answer inquiries regarding information such as schedules and procedures.
• Determine space availability on travel dates requested by customers and assign/sell such when available
Competencies:
• Knowledge of basic airline fares and ticketing
• Knowledge of cash handling and debit card transaction
• Knowledge of air kiosk
• Excellent Customer service skills
• Excellent oral and written communication skills
• Ability to handle stressful situations
• Detail oriented and accurate
• Ability to perform basic mathematics
• Ability to work under minimal supervision
Experience: 1- 3yrs experience in Ticketing, Sales or Customer Service.
Added Advantage: Ability to speak and understand the local Language.
How to Apply:
Kindly enter your applications in the attached excel format and send to careers@acn.aero on or before Fri 15th Nov 2013 with RESERVATION OFFICER as the subject of your email..
Download the excel format here: http://s.jobnavy.com/RODB
Please note that applications not in the attached format will be disqualified.
Only successful candidates will be contacted.
Apply to this job (http://www.jobnavy.com/job/27117/reservation-officer-job-at-aero-contractors-company-of-nigeria-limited/)