Job Title: Client Coverage Manager
Employer: Standard Chartered Bank Plc (SCB)
Job ID: 407929
Job Function: Wholesale Banking
Location: Lagos, Nigeria
Full/Part Time: Full time
Department: Client Coverage – Global Corporates
Grade: 6
Reports To: Head of Client Coverage
Job Description:
• Primarily responsible for providing direct sales support on post origination activities like documentation, reporting, etc by engaging with client, CRC, legal, compliance, etc
• Active engagement with client and also with the product partners to ensure high level of utilization of regular limits.
• Work with the RM on a specified portfolio and jointly responsible for the revenue growth
• Ensure high standards of hygiene (including OR, Portfolio management, Credit risk, etc) in the portfolio.
Key Roles & Responsibilities:
ORIGINATION;
• Strongly assist the RM in origination by preparing pitch book, industry leads, etc.
• Assist the RM and CA in preparing briefing notes for senior management visits.
• Document the client meetings attended by preparing a call report via the CRM system
• Ensure timely completion of account opening formalities of the client including collection of documents, signature verification etc., by liaising with cash operations & the CCM – Specialist teams.
• Work in partnership with FM to setup FEDS/MUREX ID and ISDA request
• Identify cross sell opportunities and work closely with relationship manager to sell full range of WB products and capture entire client value chain
CLIENT ON-BOARDING & DEAL EXECUTION;
• Assist the RM in liaising with Legal & Compliance, CRC and clients to resolve documentation issues like T & C deviations for standard documents.
• Obtain approval for modification in standard documentation wherever necessary from appropriate authority.
• Ensure documentation is completed and the limits loaded properly to ensure faster execution of the transaction.
• Work with the CDD team to ensure eCDDs are created and renewed on time.
• Seek approval from various authorities for release of trade offerings and release the deal in IMEX.
ACCOUNT MANAGEMENT AND PORTFOLIO QUALITY;
• Actively engage with client and also with the product partners to ensure high level of utilization of regular limits
• Work closely with product partners for coordinating client training for non lending products. (Client training to be conducted by Product Partners.)
• Track past dues and excesses in the portfolio meticulously and ensure they are regularized on time. Any exceptions to be highlighted to CA and RM.
Qualifications & Skills:
• University Degree or Professional Qualification in a relevant discipline
• Minimum of 5 years banking experience
• Strong Communication and people management Skills
• Strong selling and negotiation skills
• Strong Financial, analytical and writing skills.
• Thorough understanding of the bank's products and credit policies
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