Job Title: Assistant Manager
Location: Lagos,Nigeria
Recruiter: Multiguard Consults Ltd
Job Summary:
• Responsible for the overall projects and facilities management function.
• Responsible for establishing and executing the business development goals and objectives of our organization as related to property and facility management.
• Responsible for various business development and facilities management related functions from sourcing for new businesses to the signing of new business agreement and commencement of operations.
• Contributes to the budgets and profit and loss of the business, ensures implementations of policies and procedures, and provides leadership, direction and guidance to subordinates.
• Manages analyses and evaluates the effectiveness of all property management operations.
• Develops and maintains effective organizational structure and personnel. Coordinates major activity through subordinate.
Responsibilities:
• Assumes responsibility for the development and implementation of effective strategic plans, budgets, policies and procedures for the department.
• Execute all board approved policies.
• Develop and implement operational plans, policies and goals with further strategic objectives; supporting the company's business plan.
• Continually evaluates division-wide operations and modifies as needed.
• Takes responsibility for sourcing new property management businesses.
• Support other businesses units to collaboratively develop and win new accounts.
• Ensure that appropriate tailor-made proposals are sent to the respective clients.
• Follow up on existing projects to ensure completion.
• Sets expectation upward regarding revenue and profitability projections.
• Assumes responsibility for various property management related functions.
• Responsible for new site assessments and feasibility studies.
• Oversee the drafting of service contracts and agreements, including the development and documentation of service level agreement.
• Monitor customers satisfaction on all property management projects and proffers appropriate solutions for the identified problem areas.
• Ensure response time to clients complaints/enquiries is prompt.
• Seek out ways to improve performance. Tries to exceed clients expectations on projects.
• Oversee the management and performance of current business operations.
• Follow up on property management projects to ensure that quality service is delivered at all times.
• Assumes responsibility for close coordination with executive management, develop strategic relationships with key customers and external teaming partners.
• Continues to refine and execute the strategic and tactical plans for the business.
• Development of customers' relationship s and assessment of market needs to formulate clients' specification.
• Ensure proper update to the executive management on projects needs or challenges faced on all projects.
• Assumes responsibility for instilling standards of ethical behavior, moral, candor and professional integrity through personal example and ensure that these standards are upheld throughout the organization.
• Ensure compliance with the ethics of business operations.
• Making sure that our business standards is applicable to all projects.
• Ensure proper update to the executive management on projects needs or challenges faced on all projects.
Qualification and Requirements:
• A minimum of OND in Estate Manage or any business related field
• Ability to meet deadlines
• Ability to act on own initiative with minimum input
• Excellent proven negotiation skill
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