Job Title: Business Development Officer
Location: Port Harcourt, Nigeria
Recruiter: HReade Limited
SECTION: Food Chain
DIVISION/DEPARTMENT: Operations
REPORTS TO: Head of Marketing
WORK RELATIONSHIPS: All Departments, Food Court Manager
JOB SUMMARY: Responsible for identifying and developing business opportunities for restaurant. Attracts corporate clients for group dining. Develops initiatives that will attract customers to restaurant and also result in referral and repeat business.
ESSENTIAL JOB FUNCTIONS:
• Develops initiatives to build sales, profitability and guest counts.
• Responsible for originating and planning marketing campaigns in conjunction with the Sales and Marketing Manager.
• Develops promotional opportunities and ideas that will positively impact the bottom line of the business
• Identifies corporate and individuals that will like to hold team events in restaurant
• Maintains good relationship with customers to ensure utmost satisfaction that will translate to repeat business and referrals
• Monitors and manages the customer's dining experience, ensuring a fluent service experience and zero customer service defects
• Builds and maintains a database of customers and contacts them periodically
• Where there are service defects, respond to customer complaints in a timely manner and take appropriate actions to solve the problem and turn dissatisfied customers into return customers.
• Prepares and submits on the required format for all information necessary for budgeting purposes, on time and accurately.
• To be fully aware of trends in the industry and make suggestions for improvement of the restaurant operations.
• Ensures that profit margins are maintained, agreed costs are not exceeded through effective control systems.
How to Apply:
Interested and suitable candidates should apply online or send resumes to recruit@hreade.com
Deadline: 19th December, 2013
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