Job Title: Channel Operations Supervisor
Job opening ID: 60
Location: KANO and OWERRI, Nigeria
Type: Full time
Recruiter: Skill Enhancement Centre (SENCE) Limited / SENCE World
Roles and responsibilities:
• Take responsibility for managing project at multi-location and multi-state level to ensure the achievement of set business objectives including; but not limited to meeting sales targets, managing customer and partner relationships, and expanding opportunities within or outside the sales channel.
• Lead and supervise the effective implementation of the business model on the ground in assigned regions
• Consistently identify success factors within current operations, report same upward and implement such activities as approved
• Consistently identify things that are not working within assigned regions and work closely with New Channels Manager to resolve same
• Replicate updated/refined business model in new locations as assigned and make suggestions to adapt operating model/structure if required
• Synthesize field observations into insights that can be utilized to improve operations and better achieve business objectives
• Supervise field team effectively and take responsibility for their daily activities and overall team performance within assigned region
Skill set:
• Ability to effectively deploy project strategies and customer oriented growth initiatives
• Strong communication and multi-relationship management skills
• Good Project Management and reporting skills
• Excellent use of Microsoft Office Tools
• Strong commercial acumen/ business decision making
• Effective time management skills
Required Qualifications / Experience:
• Business / Marketing / Sales Degree or relevant experience
• A record of having supervised field sales operations or trade brand building for a non-FMCG or FMCG brand
• 4 – 7 years Sales/Brand Building/Business Development experience
• 2 – 3 years Field Sales management and/or Project Lead experience
• Track record of successfully managing multi-level relationships within and outside employers' company
• Clear understanding of sales channel and business partner structures
Work experience: 4 – 6 years
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