Job Title: Call Center/Telesales Agent
Location: Lagos, Nigeria
Employer: IT Products Retailer/Distributor
Recruiter: Lase Consulting
Job Description: The client has offered to train prospective and accepted applicant, but require candidates with background in computer/IT. So, OND in computer science or related field will most likely get it easily.
Responsibilities:
• Answer calls and respond to emails
• Handle customer inquiries by telephone and email
• Research required information using available resources
• Manage and resolve customer complaints
• Provide customers with product and service information
• Update existing customer information process order forms and applications
• Identify and escalate priority issues
• Route calls to appropriate resource
• Document all call information according to standard operating procedures
Requirements:
• We welcome Matured SSCE Holders/ Part Time Students and OND Holders/Fresh Graduates in computer science or related field.
• Must be smart, attentive to detail, and be able to multi task.
How to Apply:
Interested and qualified applicants should apply online or send their Cover Letter and CV to call@laseconsulting.com
Deadline: 26th December, 2013
Apply to this job (http://www.jobrib.com/job/28112/call-center-telesales-agent-job-at-an-it-products-retailing-and-distribution-company-in-nigeria/)