Job Title: Communications Analyst
Scheme: Junior Professional Officer's Programme (JPO-P)
Recruiter: Federal Ministry of Youth Development
State: DELTA
Agency: UNDP
GENERAL INFORMATION
Unit of assignment: Public Relations, Information and Communication
Country and Duty Station: Jamaica, Kingston
Duration of assignment: One Year Renewable based on satisfactory performance
Organizational Context
• Under the direct supervision of the Deputy Resident Representative and the overall guidance of the Resident Representative/Resident Coordinator, the Communications Analystparticipates in the implementation of the corporate communications strategy, as well as in the design, management and implementation ofthe Country Office communications strategy,gearedtowardsinfluencing the development agenda, promote public and media outreach and mobilize political and financial support for UNDP. The Communications Analyst will work directly under Resident Representative's directive for preparation of statements/speeches/Op-Eds and other public statements for him/her.
• The Communications Analyst maintains a working relationship with the Regional Communications Manager.The Communications Analyst works in close collaboration with the Resident Coordinator's Office, Programme and Operations teams, staff of other UN Agencies, UNDP HQs staff (Communications Office) ensuring successful UNDP communication strategy implementation.
• A communications strategy tightly linked to program priorities helps position the Country Office in key development markets as a leader in ways that boost demand for various service lines and increase overall business opportunities.
Functions / Key Results Expected:
Summary of Key Functions:
• Planning of internal and external strategies for communications and outreach
• Implementation of the communications strategies and plans
• Supervision of the design and maintenance of the UNDPweb site, intranet
• Support to business development
• Facilitation of knowledge building and knowledge sharing
1. Planning and design of internal and external strategies for communications and outreach focusing on achievement of the following results:
• Conduct of communications needs assessments for CO (projects, country programme and corporate change initiatives, RC Unit, etc.)
• Analysis of requirements and synthesis of proposals for elaborationof the CO communications and outreach strategy based on the corporate communications strategy.
• Development/production of communication and advocacy instruments and materials for awareness-raising campaigns, brochures, including briefing materials, press releases and media interviews in coordination with the relevant units.
• Constructive and timely advice on the inclusion of communications components in programme formulations to integrate advocacy and communication strategies into all aspects of UNDP's development programme.
2. Ensures the implementation of the communications strategies and plansand provision of effective communications support to the office focusing on achievement of the following results:
• Timely preparation and effective implementation of the communications strategy and plans for the Country Office.
• Effective support to the Resident Coordinator's office in the preparation and effective implementation of its communications work plan with budget in coordination with the UNCG.
• Preparation of high quality op-eds, briefing materials, public statements and speeches for the Directorate in consultation with Resource persons in relevant thematic areas.
• Effective supervision of the Communications Office, including preparation of the work plan, management of translations and contractual matters.
• Act as the UNDP focal point for the United Nations Communications Group (UNCG)
• Act as press liaison focal point for arranging media interviews and press releases
The Directorate comprises the Resident Coordinator, Resident Representative and the Deputy Resident Representative
3. Maintenance of the UNDPweb site and intranet focusing on achievement of the following results:
• Management of the office web sites based on corporate requirements in cooperation with the ICT staff.
• Preparation of the content for the web sites to ensure consistency of the materials.
4. Supports the business development focusing on achievement of the following results:
Launches and campaigns;
• Promotion and dissemination of corporate advocacy materials for launching flagship initiatives and publications such as the Human Development Report.
• Promotion and maintenance of public information campaigns on UNDP activities, results of MDGs, UN Reform.
• Support the management of UNDP's global presence on social media including development of campaigns, regular updates and personal communications with fans and followers.
• Keep up to date on new social media tools (especially Facebook and Twitter), best practice and how other organizations and companies are using them in order to identify new campaigning opportunities.
• Develop and implement strategies and new tools for recruiting and engaging supporters through social media.
• Monitor and respond to supporter comments and emails regarding online content and campaigning. Providing research based strategic advice on the development and use of new tools for online campaigning.
Outreach;
• Preparation and dissemination of newsletter to donors, donor reports, civic education and community awareness, where appropriate, to support projects
Public information;
• Timely and effective responses to inquiries for public information materials.
• Advocacy and promotion of UNDP mandate, mission and purpose.
5. Ensures facilitation of knowledge building and management focusing on achievement of the following results:
• Identification and synthesis of best practices and lessons learned directly linked to programme country goals and activities.
• Provides support to UNDP inputs to CCA, UNDAF, CPD and other documents
• Contributions to knowledge networks and communities of practice including corporate communications repositories.
• Provision of training to UNDP staff on communications for development
• Professional growth through active learning.
Impact of Results: The key results have an impact on creation of effective communications and dissemination of information on UNDP as UN's global development network. In particular, the key results have an impact on implementation of UNDP communications and publication strategies.
Competencies and Critical Success Factors
Functional Competencies:
Advocacy/Advancing a Policy-Oriented Agenda
Level 1.2: preparing information for advocacy
• Identifies and communicates relevant information for a variety of audiences for advocating UNDP's mandate
Building Strategic Partnerships
Level 1.2: Maintaining a network of contacts
• Analyzes and selects materials for strengthening strategic alliances with partners and stakeholders
• Establishes and nurtures positive communication with partners
Promoting Organizational Learning and Knowledge Sharing
Level 1.2: Basic research and analysis
• Generates new ideas and approaches, researches best practices and proposes new, more effective ways of doing things
Job Knowledge/Technical Expertise
Level 1.2: Fundamental knowledge of own discipline
• Understands and applies fundamental concepts and principles of a professional discipline or technical specialty relating to the position
• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
• Analyzes the requirements and synthesizes proposals
• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
• Demonstrates good knowledge of information technology and applies it in work assignments
Creating Visibility for UNDP/Supporting UNDP's Capacity to Advocate
Level 1.2: Research and data analysis
• Promotes awareness of UNDP's centrality to development through dissemination of information and materials
Global Leadership and Advocacy for UNDP's Goals
Level 1.2.: Preparing information for global advocacy
• Identifies and communicates relevant information for advocacy for UNDP's goals for a variety of audiences
Conceptual Innovation in the Provision of Technical Expertise
Level 1.2: Research and analysis
• Keeps updated in his/her area of substantive expertise
• Identifies opportunities for conceptual innovation
Client Orientation
Level 1.2: Establishing effective client relationships
• Researches potential solutions to internal and external client needs and reports back in a timely, succinct and appropriate fashion
• Organizes and prioritizes work schedule to meet client needs and deadlines
Core Competencies:
• Demonstrating/safeguarding ethics and integrity
• Demonstrate corporate knowledge and sound judgment
• Self-development, initiative-taking
• Acting as a team player and facilitating team work
• Facilitating and encouraging open communication in the team, communicating effectively
• Creating synergies through self-control
• Managing conflict
• Learning and sharing knowledge and encourage the learning of others. Promoting learning and knowledge management/sharing is the responsibility of each staff member.
• Informed and transparent decision making
Qualifications and Experience:
• Education (only Master's degree or equivalent):
Master's degree in media relations, journalism, publishing:
• 3 years of relevant experience at the national or international level in public relations, communications or advocacy. Strong researching, writing and editing skills for print and electronic media. Experience in social networking platforms such as Twitter and Facebook and an understanding of internet communications strategies, blogging best practice, social media trends, techniques and information architecture is desirable. Experience in the usage of computers and office software packages, good knowledge and experience in handling of web-based management systems)
• Information Technology skills, including word processing, database application (excel) presentation software (power point) and internet appreciation.
• Age: Must not be more than 32 years on the date of application
• Language skill: Fluency in English language and ability to speak any UNDP official language is an added advantage.
• An interest in adapting to varied physical environments; and a desire to work with people with different language, national and cultural backgrounds;
• Evidence of ability to think strategically, work independently and demonstrate a sense of self-assuredness.
• Respect for the UN principles of the United Nations Charter and the participating UN organisation's mission statement.
Applicants are advised in their own interest not to give any form of gratification or inducement to any person or group of persons to assist them in the recruitment exercise.
Women and persons physically challenged are encouraged to apply. All applications will be treated with the strictest confidence.
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