Job Title: Account Manager
Location: Nigeria
Employer: Computer Warehouse Group Limited / Computer Warehouse Group Plc (CWG)
Job description:
• The Account Manageris a key position within the company. He / She will already have at least 3 – 5 years' experience selling in the Enterprise space. The Account Manager will focus on developing his process skills, product knowledge and hone his solution definition skills. He/She will also focus on demand creation and account management.
• The Account Manager is accountable to the client for delivering measurable business value and accountable to the business head for achieving the current revenue target.
• The key goal of the Account Manager is to achieve a minimum of 'Solution Provider' status with their accounts with the challenge to achieve 'Trusted Advisor' status.
Desired Skills and Experience:
1. Manage Client Relationships:
• Build strong, value-based relationships at all levels and across all relevant departments/divisions of the client organization.
• Become a student of clients' business, markets, customers, and competitors and communicate that knowledge to the sales team within the division
• Develop an Account Plan for all key clients.Update at least quarterly.
2. Create Demand:
• Create demand for all of division's products and services using company's Account Planning process
• Identify and qualify opportunities to determine the fit for company's products and services
• Identify and document business issues and client requirements
• Develop and communicate key information using the Opportunity Planning Process:
• Balance sales pipeline with prospects at all stages of buying cycle
• Effective use of Win/loss reviews to improve your win ration in your accounts
The Account Manager must:
• Be an expert in all aspects of sales, sales management, consulting and project management
• Become proficient in the use of standard software tools: MS Word, MS PowerPoint, and MS Excel, CRM system, as deployed.
• Develop clients who are Strategic Partners and serve as references
• Regularly offer constructive feedback to Product Managers and Business Development Managers to enhance our products and services
• Identify new product/service ideas and involve the appropriate person to determine its commercial viability
Requisite Skills:
• Business Development, Key Accounts Management, Contractual Evaluation & Negotiation
• Setting Strategies/ Sales Target, Clientele Development, Sales Management
• Coordination, Competitor Analysis
• Product Management, Customer Care
• Partner Management
• Communication & Interpersonal, Leadership, Analytical Thinking Skills
• Presentation
Qualification & Years of Experience: Must be a University graduate with at least 3 years' experience in similar capacity
How to Apply:
All applications must be submitted online or sent to cwg.hr@cwlgroup.com within a week and emails must have the title of the job being applied for.
Only successful applicants will be contacted. Applicants must state working telephone numbers at which they can be reached during office hours
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