Job Title: Technical Support Engineer 6
Employer: General Electric (GE)
Location: Port Harcourt,
Job Number: 1915576
Business: GE Oil & Gas
Business Segment: Oil & Gas
Career Level: EL
Function: Services
Function Segment: Field Services
Postal Code: 0
Relocation Assistance: No
Role Summary/Purpose:
Essential Responsibilities:
The Technical Support Engineer 6 is responsible for defined work or projects with moderate complexity. In this role you will follow an individual work plan, meet day-to-day short-term objectives, and resolve issues through immediate action or short-term planning.
• Serve as 3rd level support function in the global technical support team
• Provide technical support to the local field technicians in high-level cases (via phone and also at site)
• Analyze the failure and availability statistics of the local installed fleet
• Work in conjuntion with the functional technical support team to increase the system performance, based on statistical data
• Support the regional managers in all technical needs and during customer visits
• Work in close cooperation with the 1st and 2nd level of the support function to identify failure trend in an early phase and to initiate corrective actions
• Provide technical supervision for retrofits and validation of performance increase
• Assist the functional technical support and product service engineering groups during RCA programs
• Oversee field test of prototype retrofits and verification if the technical documentation fulfills the local needs and initiate updates with PSE/ARE/NPI
• Provide start up support in growing markets with temporary local presence
Qualifications/Requirements: Bachelor's degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in an engineering position)
ELIGIBILITY REQUIREMENTS:
• Willingness and ability to travel
Additional Eligibility Qualifications:
Desired Characteristics:
• Additional experience in an electrical or mechanical industrial apprenticeship is preferred
• Bachelor's degree in Engineering is preferred
• Ability to analyze technical processes
• Six Sigma Green Belt certification is preferred
• Ability to make quick decisions in order to adapt to any situation
• Quality awareness and ability to identify future failures, defects, and problems
• Structured work methods and analytical skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills
Job Segments: Technical Support, Engineer, Electrical, Gas Technician, Gas, Technology, Engineering, Energy
Apply to this job (http://www.jobrib.com/job/28650/technical-support-engineer-6-job-at-ge-nigeria/)