Job Title: Country Manager
Location: Nigeria
Employer: Alchemy Human Resources Consultancy
Job Purpose:
• Point of contact for customers and principals in Nigeria
• Responsible for complete Nigeria portfolio and budget across all divisions
Scope of Tasks:
• Acts as technical and commercial team leader to all Sales Managers assigned to the area of Nigeria
• Coordinates the Nigeria sales activities with respective Regional Directors and principals
• Liaises with the after sales department of the principals and with our local service organisations
• Manages Nigeria local office
• Acts as conflict resolver/interface for all segments
• Ensures compliance with contractual obligations
Scope of Responsibilities:
• Meeting the Nigeria territory sales targets for new machinery & raw materials; identification and implementation of actions to address deviations from planned targets
• Marketing and following up sales activities of Nigeria with the respective Sales Managers and the respective Regional Directors for the different divisions
• Setting up project priorities and organizing regular visits in Nigeria with the principal representatives and the Regional Directors for the different divisions
• Regularly visit existing and potential customers, to sell machinery, running material and spare parts and inspection / maintenance services
• Understand and react to changing market trends in order to assure a competitive advantage. Also monitor and report to the management on competitive products and industry trends
• Full P&L (Profit & Loss) responsibility for the Nigeria region
• Responsible of Spare and Change Parts and after sales service related issues
• Responsible to run the Nigeria office and its employees as per Company guidelines
• Ensure CRM database for the respective area is properly updated
• Beware of the financial situation of customers and monitor customer's payments to ensure all dues to principals and/or Company are settled on time
Reporting Relationships:
• Country Manager Nigeria reports to:
• President and respective Regional Directors
• The following report to Country Manager Nigeria:
• Staff of Nigeria office
Desired Skills:
• Negotiation skills
• Relationship skills
• Business planning
• Customer relationship management
• Target setting and forecasting
• Business Management
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