Job Title: MTN MS PD/OD
Location: Nigeria
Employer: Huawei Technologies Co., Ltd. (HUAWEI Nigeria)
Job description:
1. Responsible for the establishment, operation and transfer of delivery project, responsible for delivery quality (KPI/SLA) and customer satisfaction, finance index, organization establishment and process.
2. Responsible for delivery of MS project, accomplishment of quality and customer satisfaction. Periodically provide quality analysis report and improve service quality.
3. Budget for operation and maintenance project, control finance cost of project.
4. Team management of operation and maintenance project including HR plan, finance management, routine management, staff performance management and customer relationship management
5. Establish outsourcing strategy, monitor and manage cooperation partner/subcontractor..
6. Responsible for internal and external communication periodically. .
7. Responsible for delivery management for passive part.
Desired Skills and Experience:
. Bachelor's Degree or above in telecommunication field or equivalent.
2. At least 8 years practical experience in Telecommunications industry. Having at least 8 years experience on network operations, planning or engineering.
3. Experience with Managed Services management.
4. Demonstrated ability to deliver managed services project successfully in vendors or operators,
5.Leadership experience of organizations with significant size and complexity
6. Ability to control quality, cost, progress, and risk during project implementation.
7. Familiar with contract, commerce and finance knowledge.
8. Good interpersonal communications and negotiation skills. Good coordination and organizing skills. Managing the team with more than 100 persons is preferred.
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