Job Title: Marketer
Location: Lagos, Nigeria
Employer: Cedar Microfinance Bank Limited
Responsibilities:
• To mobilize and sensitize clients in order to increase savings in line with the Bank.
• Explain to clients about the Bank's products
• Sell and cross sell all the savings accounts accordingly and alternative delivery channel products.
• Proactively market and generate business through client recruitment, training, and deposit mobilization.
• Involve in savings promotion activities according to specifics of areas planned.
• Follow up and make sure that the accounts activated by his/her promotion are actively used by the customers.
• Keep record of the data collected in the field on a predefined template.
• Deliver set Deposit mobilization Targets in Deposit mobilization.
• Provide excellent customer service at all times.
• Actively participate in marketing campaigns to ensure clients are well informed of the product portfolio.
• Seek customer feedback on products and services offered by the organization.
• Undertake regular calls and visits to customers to ensure effective relationship management.
• Maintain up to date records of all customer visits for all customer segments.
• Address all customer queries within stipulated Service Level Agreements (SLAs).
• Maintain sound relationships with clients, partners, and institutions with MOUs including the general public.
Requirements:
• HND/OND or equivalent qualification.
• One year experience in a busy financial institution in the same capacity
• Must be computer literate
• 2 years experience in sales preferably in banking or FMCG
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