Job Title: HR Generalist
Location: Kano, Nigeria
Employer: eHealth Systems Africa
Department: Human Resources
Type: Full Time
Min. Experience: Experienced
Summary: The Human Resources Generalist administers various human resources services, policies and programs. S/he serves as a strategic partner, aligning business objectives with employees and management.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
• Administers various human resources plans and procedures in the functional areas of employee relations, human resources information systems, training, recruitment, compensation and other programs as assigned.
• Ensures compliance with employment laws and regulations.
• Administers personnel policies and procedures under management guidance.
• Maintains and ensures security of all employee records. Maintains compliance with national, state and company regulations and policies concerning employment and recordkeeping.
• Administers employment activities and employee relations, including serving as the point of contact for employees and managers to discuss ER issues and develop strategies to resolve problems. Ensures consistent interpretation and implementation of policies and procedures and provides HR insight and coaching to managers and employees, involving the HR Manager as needed. Carries out investigations. Conducts employee exit interviews. Works on various employee relations projects.
• Coordinates the Performance Management Program with business units and employees for 30/60/90 day appraisals. Attends performance appraisal meetings with employees and business unit leaders.
• Maintains and processes accurate employee information on computerized Human Resources Information Systems (HRIS). Analyses, implements and maintains the HRIS system including security and upgrades. Serves as the liaison for HRIS users and provides training to staff on the HRIS system. Prepares a variety of reports and statistical summaries on employee information.
• Provides regularly scheduled and as needed New Employee Orientation training and works with business units to provide an excellence focused experience for new employees. Recommends and provides training. Assists with preparation of multi-media training materials and delivers those materials in a classroom or work environment.
• Assists Recruiter with recruiting, testing, interviewing and reviewing the qualifications of prospective employees, either recommending, rejecting or referring applicants possessing satisfactory qualifications to hiring managers for further consideration. Knows current labour supply and complement of available labour force. Checks references of candidates or evaluates reference checks performed by subordinates. May be authorized to make an offer of employment. Must be capable of evaluation of technical qualifications of candidate, since much of work is performed in the field. Must be thoroughly familiar with equal employment opportunity regulations and the organization's affirmative action program.
• Assists with annual update of the organization's compensation plan; rewrites job descriptions as necessary; reviews and analyzes salary surveys.
• May frequently travel between company worksites.
• Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.
• Is consistently at work and on time.
• Participates in and promotes a positive, supportive, cooperative team environment.
• Attends and participates in staff meetings, training classes and supervision.
• Adheres to Policies and Procedures.
• Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
Education/Experience:
• Bachelor's degree from college or university in Business, Human Resources or related field.
• Minimum of three years of experience in recruitment and employment, personnel records, employee relations, training special projects and government regulation, or an equivalent combination of education and experience.
Certifications and Licenses: Professional in Human Resources (PHR) is preferred
Computer Skills:
• Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
• Proficiency working within specialized software utilized in program.
Language Ability:
• English is the spoken and written language.
• Ability to read, analyse, and interpret general business periodicals, professional journals, or government regulations.
Ability to write reports, business correspondence, and procedure manuals: Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
Math Ability: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
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