Job Title: Clinical Education Specialist, CT
Employer: General Electric (GE)
Location: Lagos, Nigeria
Job Number: 1937436
Business: GE Healthcare
Business Segment: Healthcare Eastern & African Growth Markets
Career Level: Experienced
Function: Services
Function Segment: Field Services
Relocation Assistance: Yes
Role Summary/Purpose: Clinical Education Specialist, will perform quality training to customers for CT systems, upgrades, as well as delivering Continuous Clinical Education for Africa customers and when specifically needed, throughout EAGM.
Essential Responsibilities:
• Conduct high quality Clinical Education training at customer sites, to ensure customer's safe and effective use of GE equipments, maximising image quality and productivity.
• Apply all procedures requested by Clinical Education management (Coordination process, Visit preparation, Field Visit Report, Debrief, Survey etc.).
• Pro-actively escalate customer issues and needs to the relevant level in the organization.
• Provide in-depth presentation and demonstration to the user for specific Products & Services.
• Develop content and deliver Classroom courses at the regional Customer Training facility.
• Participate in Clinical Education initiatives such as Doctor to Doctor and Immersion classes
• When requested, provide support for congresses, road shows, exhibitions, and user meetings
• When requested, provide on-line application (OLA) support as a backup to the regular OLA team.
• Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations
• Maintain an effective Quality System and comply with the requirements of the Quality Policy and documented processes
Qualifications/Requirements:
• Radiographer degree, or PhD in bio-sciences, or Biomedical Engineering school,
• Practical experience of Digital Radiology in a clinical environment
• Experience in conducting research in Digital Radiology / CT or other imaging modality
• Knowledge of GE's or competitor's Digital Radiology / CT products
• Previous experience as an Application Specialist / CT in another company
• Ability to travel and be at customer sites 70 to 80% of the working time (annual average)
• Fluent in English
• Practical experience in at least one major Medical Imaging Modality & CT
• Teaching skills or teaching experience
• Presentation skills
• Computer skills (Word, Powerpoint, Excel, notions of Linux)
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