Job Title: Customer Relationship Officer, Wuse
Job ID: 424313
Location: Abuja, Nigeria
Job Function: Consumer Banking
Full/Part Time: Full time
Employer: Standard Chartered Bank Plc (SCB)
Job Description:
The role holder is required to have the following skill:
• Customer Relationship Management (Advanced)
• Data Conversion & Reporting (Core)
• Credit Risk Analysis (Core)
• Legal & Regulatory Knowledge (Core)
• Market / Competitor Knowledge (Core)
• Product knowledge (Core)
• Risk Management (Core)
• Needs profiling & analysis (Core)
• Negotiation & Objection Handling (Core)
• Needs Based / Consultative Sales Skills (Core)
Key Roles & Responsibilities:
Qualifications & Skills:
• Minimum of a 2nd Class degree in a relevant course.
• 5-7 years sales experience in a similar role
• Strong sales and relationship management skills
• Good Communication and Interpersonal skills.
• Role holder is expected to have some knowledge and experience in offering a range of products to meet customers' needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products
• Customer Relationship Management (Expert)
• Market / Competitor Knowledge (Advanced)
• Product knowledge (Advanced)
• Needs profiling & analysis (Advanced)
• Negotiation & Objection Handling (Advanced)
• Needs Based / Consultative Sales Skills (Advanced)
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
Apply to this job (http://www.jobrib.com/job/30311/customer-relationship-officer-wuse-job-at-standard-chartered-bank-plc/)