Job Title: Installation Officer
Location: Lagos, Nigeria
Employer: Chams Plc
Job description:
Main Activities:
• Troubleshoot hardware, software and network operating system
• Be familiar with all hardware and software
• Be familiar with network operating system
• Provide orientation to new users of existing technology
• Train staff about potential uses of existing technology
• Train staff about new and potential use
• Provide individual training and support on request
• Provide recommendations about accessing information and support
• Maintain current and accurate inventory of technology hardware, software and resources
2. Monitor and maintain technology to ensure maximum access
Main Activities:
• Troubleshoot all technology issues
• Maintain log and/or list of required repairs and maintenance
• Make recommendations about purchase of technology resources
• Research current and potential resources and services
• Provide network access to all staff and students
• Install work stations
• Connect and set up hardware
• Load all required software
Desired Skills and Experience
Knowledge
The incumbent must have proficient knowledge in the following areas:
• Computer hardware and software systems and
programs
• Computer networks, network administration and
network installation
• Computer troubleshooting
• Computer viruses and security
• E-mail and internet programs
Skills:
The incumbent must demonstrate the following skills:
• ability to install and administer computer hardware, software and networks
• team building skills
• analytical and problem solving skills
• decision making skills
• effective verbal, presentation and listening communications skills
• effective written communications skills
• computer skills including the ability to operate computerized accounting, spreadsheet, word-processing, graphics and website development programs at a highly proficient level
• stress management skills
• time management skills
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