Job Title: Senior Contract Performance Manager
Employer: General Electric (GE)
Location: Port Harcourt, Nigeria
Job Number: 1939546
Business: GE Oil & Gas
Business Segment: Oil & Gas
Career Level: Experienced
Function: Services
Function Segment: Project Management
Relocation Assistance: No
Role Summary/Purpose:
• The Contract Performance Manager is the on-site focal point with the GE Oil & Gas customer for all the operational topics, being the key interface for all aspects of the contract.
• He/She will be responsible to ensure the smooth execution of contractual maintenance and site activities.
• He will work within TurboMachinery Solutions Organization inside the Region.
Essential Responsibilities:
Essential Responsibilities are, but not limited, to the following ones:
• Coordinate and support Site team (Resident Engineers and Local Staff);
• Interface with GE internal departments, to deliver contractual obligations and to facilitate outage activities coordination;
• Supervise the application of admin, EHS, quality, maintenance and engineering policies, procedures and filing the systems to execute this Agreement;
• Respond to Owner's technical inquiries coordinating technical resources, to assure problems identification and resolution;
• Assist customer operation and maintenance staff in monitoring performances of covered units and recommend actions to improve safety, availability and reliability;
• Identify elements requiring improvement and structure projects and actions to address the needs;
• Organize and conduct recurring contract review meetings, outlining activities and units performances (including RCA);
• Plan and coordinate the implementation of recommended actions due to Technical Information Letters by monitoring their technical applicability and execution timeframe;
• Provide information about the latest advancements in upgrades opportunities to Customer, and assist in their implementation;
• Keep Customer updated about design changes of parts to be installed;
• Coordinate Field Service, Repair Service and part delivery activities to meet Contract obligation;
• Coordinate the reviewing of maintenance plan, with the aim to optimize the Units reliability and availability;
• Support Customer for the storage of parts under the Contract;
• Maintain maintenance and inspection quality Manuals;
• Resolve with the customer any un-clarity in the agreement wording which may arise during the execution of the contract;
• Coordinate parties for multi P&L deals. Represent the main interface with customer when requested.
• Additionally to these he/she will have the ownership on the following activities:
• Interact with GE tools, processes and organization in order to fulfill all Contract obligations
• Assure that the planning and ERP tools are maintained continuously updated,
• Identify areas of improvement to protect and enhance profitability of the deal, duly tracking the relevant changes
• He/She will be a key contributor in assuring the financial performance of the contract, including an active participation to the Contribution Margi Review process (CMR)
• Support in the recruitment of local resources and training programs
• Facilitate the local procurement and the commercial relationships with local suppliers
• Manage the relationship with the local GE Legal Entity for an effective coordination with the local authorities, (immigration and customs offices) and with HQ.
Qualifications/Requirements:
• Minimum of a Bsc degree in engineering or equivalent from an accredited University
• Project Management expertise, better if associate with technical skills and maintenance knowledge
• Minimum of 8 years industry relevant senior contract performance management experience
• Demonstrated communication & organizational skills
• A valid NYSC discharge or exemption certificate will be required.
• Must have valid authorization to work full-time without any restriction in Nigeria
Additional Eligibility Qualifications:
Desired Characteristics:
• Must be certified as a GE Contract Performance Manager (GE employees only) Certified Six Sigma Green or Black Belt (GE employees only) Familiarity with long-term parts and services contracts Sales experience with direct customer interface Successful P&L experience Proficiency with computer tools Strong business / financial skills Strong interpersonal skills.
• Technically savvy while having strong business acumen and ability to drive overall solutions/rigor to meet customer needs
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