Job Title: PA to the Head of Global Market
Job ID: 426500
Location: Lagos, Nigeria
Job Function: General Management
Full/Part Time: Full time
Employer: Standard Chartered Bank Plc (SCB)
Job Description
To relieve the Head of Global Markets of the burden of day to day administrative activities so as to allow him focus on business strategy and implementation.
• To manage administrative processes to ensure smooth running of the business.
• Contributes to project implementation review aimed at ensuring that business goals and targets are met.
• To manage administration processes in the dealing room to ensure a smooth running of the business.
Key Roles & Responsibilities:
• Handling all in and out correspondences for Global Markets.
• Follow up at action points agreed at meetings.
• Ensure all deadlines are met and escalate exceptions.
• Maintain service metric and performance in the division
• Maintain file movement register
• Collate and manage the leave plan and handover process
• Ensure job descriptions are completely filed
• Any other assignment assigned by the HOGM
• Collation of service breakdown/enhancements and customer complaints
• Collate business unit survey
• Drive full implementation of agreed training plans
• Undertake relevant project implementation review as indicated by the HOGM
• Global Sourcing Liaison Officer
• Establish and manage the department's filing system
• Act as secretary for the division meetings
• Assist HOGM with administrative efficiency in the department
• Assist HOGM with personnel policy implementation.
• Collate competitive data analysis
• Responsible for service quality initiative in the department
• Maintain division's correspondence file.
• Receive all mails, time stamp and distribute as appropriate.
• Arrange all internal and external meetings for the HOGM.
• Custodian of all HOGM files.
• Prepare claims for reimbursements of business expenses and check invoices from external suppliers in preparation for payment
• Remain alert to the risk of money laundering and assit in the bank's effort in combating it by adhering to the key principles in relation to: identifying your customer, knowing your customer, reporting suspicions, safeguarding and not disclosing sspicions to customers
Qualifications & Skills:
• Minimum of a 2nd Class degree in a relevant course
• 3-5 years experience in a medium sized organisation
• General high level of computer literacy
• Excellent use of Microsoft Powerpoint and Excel tools
• Good communications and interpersonal skills
• Ability to use own initiatives
• Attention to details
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
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