Job Title: Foreign Exchange (FX) Officer
Job ID: 12602
Location: Lagos, Nigeria
Division: Group Operations
Position Category: Group Operations Control
Employment Type: Full Time – Permanent
Employer: Stanbic IBTC Bank Plc (part of Standard Bank Group)
Position Description: To support the FX Processing Manager and Head, Investor Services operations, in providing quality service to clients under custody in the areas of FX processing and Repatriations.
Accountabilities/KRA:
• iaise with Global Market to procure FX in line with clients' instruction to fund their account for settlement of trades
• Poactively manage clients expectations in Pocessing their FX transactions.
• Enure that the confirmation of FX processed for clients are sent in line with SLA with clients
• Prepare CCI issuance instructions on T+4 by 10:00 hours and submit to IBC
• Follow up with IBC to collect hard copy of CCIs issued and file accordingly
• Regularly update and maintain the CCI register
• Escalate late and non receipt of funds, post settlement.
• Liaise with Global Market to procure FX and timely repatriate same in line with clients' instruction
• Proper filing of documents and general administration
• Daily reconciliations of clients' CCIs issued and utilized.
• Markdown of CCIs for utilization during FX repatriations by clients
• Timely response to all service and operational issues/queries relating to FX processing and CCI administration
• Daily call over of all FX inflows by clients and ensure that CCIs are issued to cover the inflows
• Daily call over of all FX outflows by clients and ensure that the related CCIs are properly and correctly marked down
• Prepare and submit weekly and monthly reports on all outstanding FX issues
• Prepare and submit weekly and monthly reports on all outstanding CCI issues and their status
• Daily monitor of clients account for re-investments and proper updating of clients' CCI.
Required Skills and Qualifications:
Qualifications
• University degree
• Market Relevant Qualifications
Required Competencies
Thinking Requirement/
Work Complexity:
• Ability to understand the Nigerian stock market
• Capacity to deal with diverse mix of clients
• Provide clients with prompt response to their queries
• The essential requirement of this job function is timeliness. Clients must be kept happy with timely service.
• Prompt, efficient and effective customer service cannot be compromised.
• Understanding the settlement mechanism
• Must have the ability to work under pressure
Personal Competencies:
• Must be able to analyze issues and make sound /rational decisions
• Must be able to discharge duties with due diligence and care
Interpersonal Competencies:
• Must have good listening skills
• Must have ability to effectively communicate, both verbally and in writing
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