Is live chat software is an good option for that, if yes then please also suggest me a good live chat support tool and also give me some tips about how we use this tool effectively.
Yes! Live chat is most significant and useful source not only for customer support rather for increasing conversion rate in online business. A efficient live chat service can surely effect the online business. So, you may use eAssistance Pro live chat software. Learn more tips to use http://www.exploreb2b.com/articles/15-tips-to-use-your-live-chat-software-effectively?updated=true