Job Title: Customer Care Agent
Location: Lagos, Nigeria
Recruiter: Bridge Consult
A new courier company in Lagos now needs the services of a Customer Care Agent.
The ideal candidate for this role should:
• Minimum of ND in any course from accredited tertiary institutions.
• Minimum of two years experience in related customer service or sales role.
• Possess a strong set of interpersonal skills
• Be a team player while taking responsibility for own performance
• Possess capabilities to make sound decisions with minimal information
• Be passionate about delivering superior customer experience deliberately and consistently
• Be skilled in delivering consistent and superior service quality across multiple channels of interaction.
• Proficient use i.e. above average skill in the use of Microsoft excel, word and power point
• Possess interaction skills (ability to communicate effectively and manage relationship with Customers).
• Possess people skills (using relationships for improvements)
• Innovativeness (Ability to proffer solutions to Customers issues with minimal escalation).
Apply to this job (http://www.jobrib.com/job/31163/customer-care-agent-job-at-bridge-consult/)