Job Title: Customer Project Manager
Req ID: 26143
Location: Lagos, Nigeria
Employer: Ericsson
Job Summary: The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer's expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Responsibilities & Tasks:
• Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities
• Drive project execution: track project activities , monitor & handle changes, conflicts & escalations
• Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events
• Manage project finance: ensure financial system monitoring
• Develop the business: participate to contract preparation & to pre-sales meeting
• Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Position Qualifications:
Core Competences:
• Leadership skills
• Consultative skills
• Financial understanding
• Business understanding
• Sales & business development skills
• Customer insight
• Negotiation & argumentation skills
• Project management skills
• Problem solving
• Presentation & communication skills
• Entrepreneurial & Commercial Thinking
• Persuading & Influencing
• Analyzing
• Leading & Supervising
• Relating & Networking
• Delivering Results & Meeting Customer Expectations
• Planning & Organizing
Preferred Qualifications & Experience Requirements:
• PMI certifications
• Project Sales Process
• Contract management
• 3rd pp suppliers management experience
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