Job Title: Auto Sales Manager
Location: Lagos, Nigeria
Employer: Janchine Nigeria Limited
MAIN PURPOSE OF JOB:
1. Achieve increased and profitable sales volume for new and used cars to surpass dealership quotas and business goals.
2. Retain existing clients and win new accounts to consistently increase market share and pipeline expansion
3. Train and motivate sales team towards surpassing business goals per time
INTERACTION AND REPORTING:
Directly Responsible To: Head of Sales
Responsible For: Sales Executives
Relationships With: Sales Operations Manager, Sales Administrator, Service Manager, Body Shop Manager, Showroom team, Warehouse Supervisor, Accountant, Logistics Manager, Spare Parts Manager
OBJECTIVES AND KEY TASKS:
• Responsible for winning potential customers and generate leads for the organization; generating new opportunities for the organization while retaining existing current customers.
• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; ensure delivery of automobile.
• Managing large customer accounts and giving clients necessary demonstrations and presentations relating to products.
• Training, motivating, counseling and monitoring the performance of all new/used-vehicle sales team. Conducting necessary job and product training activities for subordinates
• Tracking all customers and making sure all leads and sales activities are logged to CRM. Conducting market analysis, collecting customer feedbacks and drafting necessary evaluation reports.
• Providing effective communication throughout the new/used vehicle department as well as inter-departmentally.
• Monitoring customer satisfaction ratings for the department and ensuring proper follow-up for all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Recommending specific new/used-car inventory needs by color, model and equipment based on customer and market analyses.
• Developing, recommending and Organizing and sale strategies for the company..
• Support the development and execution of marketing and traffic/lead generation programs/activities.
OTHER DUTIES:
Any other duties as and when required by the Dealer Principal/ Manager that are reasonably within the capabilities of the person and are aimed at achieving the company's objectives and goals.
QUALIFICATIONS, TRAINING AND EXPERIENCE:
• Strong auto sales and sales management of 7+ years' experience, strong closing skills, excellent leadership, communication, negotiation and people skills
• An ambition to succeed and grow within a fast paced environment.
• A strong understanding of the "automotive sales process and approach"
• Ability to motivate & inspire individuals achieve common goals
• Professional, courteous, organized and an expert in customer service.
• Degree level education as minimum requirement
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