Job Title: Client Relationship Officers
Company: Jeman Consulting
Location: Lagos
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Role & Responsibilities: – Build client relationships, adopt an engagement model with clear cadence on communication within the client organization – Responsible for developing customer outreach strategy. Including development of marketing material such as C-Level presentations and technical sales presentations. – Conduct customer presentations on our services. (both technical & non-technical presentations). – Drive awareness of our services to the Microsoft Services sales field by partnering and collaborating with sales executives, account managers, engagement managers and other account team members. – Work with clients to understand their project challenges, training needs and formulate business problem. – Work with teams in solving these business problems by translating the them into an problem solving framework. – Present results to senior management through insightful recommendations. – Ensure service delivered is consumed and create tangible business impact. – Work closely with project team managers to ensure smooth delivery
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Skills & Competencies: – Possess strong analytical/logical thinking skills and clarity of thought – Ability to learn complex businesses very quickly, define problems accurately while paying attention to detail in the solution. – Hands-on experience in Microsoft Office. – Ability to develop relationships with clients and project team built on trust and credibility. – Strong interpersonal and team management skills. – Exceptional written and oral communications skills – Excellent presentation and negotiation skills – Effective decision making/problem solving skills, using sound logical judgment – Energetic and positive attitude, highly motivated, recognized by others as a self starter – Development of strategic partnering relationships and related business development activities
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Required Qualifications:
· 1 – 3 years hands-on client engagement/business development role
· Bachelor's degree in engineering or science preferable
· PMP/PRINCE 2 Certification an added advantage
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