Job Title: Operations Executive
Company: KabuKabu
Job Type: Full Time
Min Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Logistics Transportation and Driving
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KabuKabu is a cab pooling portal that allows people travelling at the same time in the same route share cabs at reduced cost and greater comfort compared to public transport.
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Job Description: – The Operations Executive will be responsible for managing the demands of customers, checking the availability of supply to meet customers requests,escalating technical or administrative problems to management, generating periodic reports, among other tasks. – This position's primary responsibility is ensuring operations effectiveness by leadership for the organisation's operational functions.
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Responsibilities: – Receive itinerary requests from customers and follow- up with them for confirmation. – Ensure there is inventory to meet request. – Periodically following up with customers to evaluate experience. – Work hand-in-hand with marketing team to come up with marketing strategies. – Send periodic reports to management – Manage customer support services.
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