Job Title: Assistant Service Manager
Company: Pilgrims Africa
Job Type: Full Time
Qualification: OND
Location: Abuja, Nigeria
Job Field: Administration Hospitality
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Specifications – Must be resident in Abuja – Male or Female – Age 30 years above
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Job Description: – The acquisition and maintenance of Guest – Maintaining the required operating and service standards – Leading training and motivating staff _ – Implementation of the Guesthouse rules and regulations and disciplinary procedures – Reservation and booking of incoming and outgoing guest – Handiing and resolving GUEST queries and complaints – Implementation and management of emergency procedures and planning – Maintaining Rooms Division margins and standards – Procurement knowledge to replenish and maintain stock levels – HR knowledge to enforce staff discipline – Daily, weekly and monthly feedback reports
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Qualifications: – National Diploma in Hospitality Management or similar qualification beneficial – A Dynamic. resourceful and positive individual with attention to detail – A strong background in managing hoteVguesthouse operations – A high level of leadership and motivation skills – Must be GUEST and service driven – Must be trustworthy – Must be able to work shifts and long hours – Good planning and organizational skills – Computer literacy (word & excel) – Ability to work accurately under pressure – Excellent communication skills – Positive and enthusiastic to leam – Well groomed, presentable and professional manner.
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