Job Title: Field Systems Engineer
Company: CobraNet
Location: Nigeria
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Overview: – The main purpose of the job is to provide professional and quick resolution to technical issues that affect user experience. – These issues might include slow speed complaint, bandwidth abuse by users on client�s LAN, virus infection and security threats. – The engineer is to ensure that proper recommendations are made for bandwidth management tools, recommend UTM devices that can help optimize service and improve user experience at client end. – In addition, the role also includes network implementation for clients using different high end routers and switches.
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Education and Qualifications: – Degree or Higher National Diploma in Computer Science/Engineering, Information & Communications Technology, or related discipline from a reputable institution – Relevant professional certifications CCNA, CCNP, MCITP, Security, and ITIL will be of advantage
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Knowledge and Experience: – Minimum of 2 years work experience preferably in a similar position. Installation / Configuration/ troubleshooting experience in networking equipments like Firewall /Router / Switches. – Hands-on experience working on UTM products such as Cyberoam, Gateprotect etc. – Proven experience and success with LAN, WAN, WLAN, configuration and troubleshooting. – Proven experience with network capacity planning, network security principles, and general network management best practices. – Strong, hands-on technical knowledge of network and PC operating systems – Working technical knowledge of current network protocols, and Internet standards – Basic understanding of VPN, DNS / Email / Web protocols. – Extensive application support experience – Good understanding of the organization�s goals and objectives. – Good knowledge of Lagos routes and environs with valid driver�s license.
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Personal Attributes: – Physically and mentally fit. – Strong interpersonal, written, and oral communication skills. – Ability to engage in consultative discussions with clients, establishing needs, opportunities and solutions. – Able to conduct research into networking issues and products as required. – Ability to present ideas in user-friendly language. – Highly self-motivated and directed, with keen attention to detail. – Proven analytical and problem-solving abilities. – Able to effectively prioritize tasks in a high-pressure environment. – Strong customer service orientation. – Experience working in a team-oriented, collaborative environment. – Posses a valid driver�s license and ability to navigate around Lagos.
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Work Conditions: – Report daily at one of the company�s outstations and proceed to assigned jobs – Mondays to Friday, 8am to 5pm daily – Task might require putting in extra hours, which attract extra pay.
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