Job Title: Parts Manager
Company: Leading Multinational Company
Location: Nigeria
Job Type: Full Time
Qualification: BA/BSc/HND
Job Field: Engineering
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Job description: – Monitor and maintain margins and profitability of all parts sold through the retail and workshop counters. – Ensure the efficient day-to-day operations of the Parts Department – Prepare and carry out regular stock taking as requested by management and company policy. – Prepare and submit monthly stock orders, Urgent or Vehicle Off the Road (VOR) orders to the manufacturers ensuring tracking, monitoring and notification procedures are in place at all times. – Propose, implement and monitor parts ordering procedures for retail customers, workshop and Vehicle Off the Road (VOR) orders. – Ensure the correct and efficient use of all communication equipment and manufactures information by all parts department staff. – Ensure all Parts Department Staff behave in a professional manner and communicate effectively and efficiently with customers and workshop staff. – Ensure that all parts related literature and information is accurate and distributed to parts department staff. – Complete and submit reports and analysis to management, manufactures and suppliers in an accurate and timeouts manner. – Recommend improvements in facilities, equipment and procedures within the parts department. – Utilises the available accounting and stock systems to monitor and control all stocks and sales transactions. – To handle customer parts queries and complaints with the resources within the Parts Department in a timely and efficient manner. – To propose and implement marketing strategy in conjunction with the Service Managers and Aftersales Manager to increase parts sales – To regularly meet with the Service Manager and Aftersales Manager to assess and resolve parts related issues. – Supervise and monitor locally purchased goods and services ensuring that price and quality are in accordance with company policy and standards. – Analyse redundant and obsolete stock and calculate stock provisions in line with company policy. – Ensure that all staff within the department adheres to company policies and procedures at all times. – Ensure that departmental staff are assessed and reviewed periodically.
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Requirements: – B.Eng degree in any relevant discipline in engineering – Proficiency in engineering, operations management and change management techniques – Proficiency in coaching and training – Minimum of at least 5 years of experience in similar role – Possess outstanding organisational skills – Ability to communicate and defend an idea – Must possess good interpersonal skills. – Must have good team working skills.
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