Job Title: Product Specialist
Company: Wakanow.com Limited
Location: Nigeria
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Wakanow.com is Nigeria's leading online travel company that provides customers with everything they need to research, plan and purchase a trip locally and globally.
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Wakanow.com offers travelers the cheapest available fares for flights, hotel reservations, airport pickups, visa assistance, vacation packages and many other travel services from a broad selection of partners.
. – Liaise with travel partners, including airlines and hotels, to manage bookings and schedules, often one year in advance. – Conduct research about new destinations in order to gain information on issues and amenities of interest to consumers. – Directs, coordinates, and participates in merchandising the travel products, such as airport pick up, accommodation, packaged or specialized tours, or vacation packages. – Keep up to date with any changes in the existing products. – Constantly carry out research to understand customer travel partner and popular travel locations. – Identify and present innovative and creative travel product solutions. – Specify market requirements for current and future travel products by conducting market research supported by research of customers and non-customers. – Must be able to offer specialist, professional and competitive travel product, which includes online bookings and tailor-made trips. – Manage the existing products and services and improvise business strategies to bring about developmental changes. – Identify the business and operational requirements based upon the business requirements and objectives of each product.
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Desired Skills and Experience: – Ability to understand and interpret customer needs and fundamental trends within the industry – Ability to break down complex concepts in a clear and concise manner to champion opportunity with team members and leadership – Ability to drive a direct and indirect team to execute product strategy – You also must have excellent geographical knowledge of long haul and short haul destinations – Have the ability to prioritise workload, demonstrating good organisational skills.
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Education: – Bachelor's degree in Business Administration, Marketing or other related field – 4-6 years work experience.
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