Job Title: Front Office Executive
Company: Insurance Company
Location: Rivers, Nigeria
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Our client is an insurance company seeking to hire a Smart, Reliable and Confident candidate for the position of a Front Office Executive in its Port Harcourt Office.
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Job Summary: – The ideal candidate will act as the first point of contact on behalf of the company; – Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitors' arrival; – Maintains security and telecommunications system.
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Detailed Job Duties:
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and departmental directories; giving instructions.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Schedule and maintain appointments diary.
• Coordinate incoming and outgoing mails, packages, and deliveries.
• Supply information regarding the organization, products, services and policies to clients on enquiry.
• Deals with compliant tactfully, calmly and politely
• Reports and document issues for resolutions.
• Other important functions are Supervisor support, office harmony, crisis handling, office morale, customer service.
• Any other duty as assigned from time to time.
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Desired Qualities: – The Idle candidate should have superior organizational skills, be self-motivated, resourceful, detail-oriented, and energetic. – Must be a team player and have outstanding writing, editing, data entry and proofreading skills. – Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.
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Qualification, Skills & Other Requirements:
• OND !!!
• Must have at least 2 – 3 years front office experience.
• Must possess Telephony Skills, Good Verbal Communication, Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and Listening Skills. Professionalism, Customer Focus, Organising, Informing, and Pressure Handling abilities are very essential.
• Candidate is expected to have thorough knowledge of the insurance sector and its frame works to answer enquires correctly.
• Candidate is also expected to be aware of the roles of other office employees for smooth referrals on enquire.
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Application:
• Salary is between N 40, 000 – N45, 000/m (Based on experience).
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