Job Title: Head of Operations
Company: Mara Online
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Administration
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We are looking for an ambitious and self-motivated individual to lead and coordinate all activities related to Mara Online in Nigeria.
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Summary of job role: – Recruit and train Mara Mentor Youth Leaders and Representatives for each countyas well as Project Managers for Mara One-on-One, Mara BizHack, and any other necessary team members – Coordinate all roll out activities, including coordination with media agencies and county teams – Monitor and evaluate the progress of Mara Mentor's outreach, identify opportunities for improvements and adapt courses of actions accordingly – Manage the Stakeholder relationships, including government, sponsors, media and youth organisations – Attend workshops, seminars, and conferences to represent Mara Mentor and Mara Online – Network extensively and maintain long-lasting relationships with youth, youth organisations and start-up organisations – Manage team to generate engaging local online content via social media – Timely response to all phone and email communications internally and externally – Manage and monitor all expenses based on the allocated budget for the region – General administration duties, and any other duties as assigned by line manager
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Skills and Requirements: – Commitment to Mara Foundation's aims, objectives and principles – Proactive; able to set challenging personal goals and remain motivated despite obstacles – Experience mobilising youth including on-the- ground expertise in running large campaigns – Large network of connections in Nigeria and West Africa, ideally within Banks and Telecommunication companies – Experience in recruiting, on-boarding and managing a team, including effective motivation and reward techniques – Confident in presentation; skilled in negotiation – Excellent organisational skills and attention to detail – Creative, flexible, able to use own initiative to solve problems – Possesses a "can-do" infectious positive attitude and an entrepreneurial team player perspective. Must be honest, accountable and assertive – Must be a team leader and lead-by-example – Must be self-directed and reliable in project planning and delivery. Must have exceptional time management skills and the ability to establish and meet deadlines across multiple workstreams – Must have excellent written, verbal and interpersonal communication skills in English – Must be an effective relationship manager with a broad range of stakeholders – Must be able to effectively use office equipment, computers and scanner and other resources for completion of projects – Graduate in business studies, project management or equivalent, preferred – +10 years organisational experience – A track-record of leading an event, project or programme of scale and evidence of its success.
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