Job Title: Galileo Travel Consultant
Company: Bon Voyage Travel
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Consultancy Travels & Tours
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Bon Voyage Travel is a holistic travel manager offering high-quality business and leisure travel services with a personal and relational touch. With 35 years of experience and servicing some of Nigeria's largest corporations, we have earned a reputation for excellence.
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Job Description: – This position will handle business travel request made by clients.
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Duties: – Dealing with enquires via telephone or email – Attending to reservation, ticketing reissues and refund requests. – Domestic and International travel requests – Advise corporate clients on international visas needed/ cancellation/change fees. – Develop on going professional relationships with corporate clients. – Managing client issues. – Preparing quotes and distribution of travel itinerary.
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Knowledge and Skills: – Strong GDS skills – Galileo – Reissues refund processing and complex bookings. – Business Travel background – Good computer and Internet skills. – Geographical and Industry awareness – Ability to digest information from the internet and GDS system. – Strong relational and communication skills. – Strong oral, writing, negotiation and networking skills – Good interpersonal skills and telephone manner. – Be able to gain customer trust and close bookings immediately. – Accurate administration skills to ensure 100% accuracy on customer booking. – Stress management. – Being detailed orientated.
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