Job Title: Client Relationship Officer
Company: M-Word International Limited
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Customer Care
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Job Description: – Provide client support services in accurate and timely fashion. – Maintain high level of professionalism and competence in every client interaction. – Build positive and productive relationships with clients. – Make frequent client calls and visits to strengthen client relationships. – Maintain client focused working environment for team. – Work in compliance with company policies and procedures. – Identify and develop new business opportunities with client contacts. – Utilize effective problem solving and time management skills in client service operations.
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Person specification:
• A minimum of Bachelors' degree or HND
• Excellent interpersonal and communication skills
• Computer literacy and internet use at intermediate level
• Experience in any customer facing environment is desirable but not essential.
• Must be resident in Lagos.
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