Job Title: Regional Manager
Job Type: Full Time
Company: Cummins Inc
Location: Nigeria
Qualification: BA/BSc/HND
Job Field: Administration
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Cummins Inc. – A global power leader, is a corporation of complementary business units that design, manufacture, distribute and service diesel and natural gas engines and related technologies, including fuel systems, controls, air handling, filtration, emission solutions and electrical power generation systems.
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Responsibilities: – Responsible for all functions and financial metrics for the group of branches or shop fronts. – Develops the Annual Operating Plan with input from Business Development and location – Managers; manages the business to the Annual Operating Plan; monitors all appropriate business metrics including Branch balanced scorecards. profit and loss metrics, and asset metrics. – Manages market analysis for span of responsibilities. – Ensures business growth by managing annual marketing and sales plan; develops and maintains business relationships with customers, and develops new business partners and alliances for the business segment or small geography. – Develops a deep understanding of Cummins' business in the region, globally, and across all business units. – Manages customer satisfaction for the Branches as measured by Net Promoter Score and Lens of the Customer programs; encourages a culture of customer service; recruits, develops, motivates, and retains high quality customer service employees. – Manages compliance with health, safety, and environmental standards and compliance; oversees health, safety, and environmental audits. – Manages, develops, and motivates employees; completes, agrees to and monitors work plans and Individual Development Plans for location Managers
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Requirements: – College, university, or equivalent degree in required Business Administration, Engineering, or related subject required. – Experience gained in a customer facing environment essential.
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Experience/Skills: – Significant relevant experience required, including managerial and budgetary experience. – Excellent customer relationship management. – Communication – Written and Verbal – Is able to effectively and clearly communicate in both written and verbal means. – Delegates effectively and regularly with solid support and follow through. – Uses defined processes to manage execution. – Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills. – Ability to work under pressure and meet tight deadlines.
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