Job Title: Assistant Manager
Company: International Luxury Store
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Administration / Secretarial
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Best Search Recruitment Limited – Our client, an international Luxury store is looking for a self-motivated Assistant Manager. The prospective candidate will be responsible for maintaining accurate records and controlling expenses to achieve budget objectives while ensuring adequate staffing.
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Responsibilities:
- Ensure a consistent quality store experience for customers.
- Prioritize, plan, delegate, administrate and adapt to business needs.
- Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks.
- Protect store assets and inventory.
- Ensure that all merchandise is displayed and merchandised properly.
- Assist in planning of store payroll and financial budget.
- Maintain accurate records and controlling expenses to achieve budget objectives while ensuring adequate staffing.
- Oversee and monitor handling of cash and accounting; ensure store is secured.
- Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
- Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
- Focus on customer satisfaction and needs.
- Ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
- Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
- Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
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Education/Experience:
- University degree in Marketing, Business Administration or any Social Science discipline.
- Minimum of 2-4 years supervisory experience in a luxury store.
- Customer service oriented.
- Excellent communication skills.
- Proactive
- Excellent negotiation skills.
- Result oriented.
- Strong customer service and supervisory skills.
- Solid understanding of luxury store operations.
- Proven ability to demonstrate strong leadership skills.
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