Job Title: Leads Manager
Company: ToLet.com.ng
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Administration / Secretarial Real Estate
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ToLet.com.ng is Nigeria's 1st online lettings agency and one of Nigeria's fastest growing internet companies. We provide a comprehensive property rentals platform that helps Lagosians navigate the stressful, frustrating and unstructured Lagos property rental market.
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Responsibilities:
- Manage the activities of the area field specialists
- Delegate inspections and oversee the successful conversion of inspections
- Supervise services rendered by the Customer Care Representatives.
- Monitor incoming calls from clients.
- Ensure feedback calls are made to clients/customers to help access and improve services rendered.
- Provide advisory services to clients on properties.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings in order to remain knowledgeable about real estate markets.
- Collate feedback information from clients.
- Keep track records of income and closed deals of the area field specialists.
- Be prompt in solving problems/complains from clients.
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Qualification and Requirements:
- Ability to self-organize multiple tasks well and to complete them on time with a clear focus on results;
- Bachelor's degree in a related field;
- Show attention to detail and the ability to follow processes and procedures 100% accurately;
- Candidates should be tech savvy and computer literate;
- Candidates should possess good communication skills;
- Candidates should be able to work with little or no supervision.
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What We Offer:
- A unique education in working in an industry leading company ;
- Become part of a highly professional and dynamic team working to build one of Nigeria's fastest real estate/technology brands.
- An attractive commission and expense package.
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our ever growing brand.
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