Job Title: Customer Care Representative
Company: Talent Bureau
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Customer Care
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Talent Bureau is recruiting for the following positions – Receptionist, Custumer Care Representative and Recruitment Intern.
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Job Description:
- Attract potential customers by answering product and service questions.
- Open customer accounts by recording account information.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer's complaint.
- Maintain financial accounts by processing customer adjustments.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed
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Job Qualifications:
- At least HND degree is required.
- 2-5 years experience needed.
- Good Listening skills.
- Ability to resolve conflicts.
- Good problem solving skills.
- Good interpersonal relationship skills.
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