Ericsson is a multinational company with businesses in mobile and fixed networks, multimedia solutions and telecom services. Ericson is currently recruiting for the following position(s) in Africa:
Job Title: Senior Services Engineer, 3G RAN Optimization-00041723
Job ID: 00041723
Job: Services Engineer
Primary Location: South Africa
Other Locations: NG-Lagos
Schedule: Full-time
Job Type: Standard
Number of Openings: 3
Purpose:
• A Services Engineer provides technical service and support to new and existing customer networks or internal Ericsson test plants - telecom and datacom. Plans, designs, troubleshoot and resolve problems in order to stabilise and optimise the network to meet customer requirement for both software and hardware.
• Configures and integrates different nodes and solutions in new and live customer networks. As well as added /upgrade the network with new features.
• Delivers Learning services.
General Information:
• Work is done in accordance with a customer contract.
• A Services Engineer would typically interact with customer technical staff and operation managers, other service engineers and other groups within the organisation.
• They may also interact with groups in sales, R&D, 3rd Party suppliers and local authorities.
• As there are no distinct borders between the areas, you are expected to be flexible and master more than one area.
• A Services Engineer is expected to travel internationally and work in different cultural environments.
• The technical development is rapid and you are responsible for continuously keeping your competence and skills up to date.
Accountabilities:
• Deliver several services of the following services ( Network design, optimization, integration, configuration, customized software adaptation) and support of multiple technologies/platforms, including products from other vendors than Ericsson.
• Conduct major updates/upgrades of live networks. conduct end user solution/ application to the network
• Troubleshoot with creativity and different approaches for severe, undefined problems in networks and propose suitable resolving solutions.
• Actively identify add on sales opportunities related to the delivery phases of ongoing projects in order to contribute to extended sales.
• Participate with technical knowledge in presales activities and thereby assists Core 3 team to contribute to the sales efforts of this team.
• Provide training courses to Ericsson employees and customers in a non predefined IT-environment.
Qualifications:
• General qualifications for Services Engineer - career stage Senior
• Academic degree, minimum on bachelor level, in engineering (IT, telecom) OR 1-2 years academic studies combined with at least 2 years of relevant professional experience.
• At least 5 years of relevant service delivery experience.
• Deep and broad knowledge and experience across PA´s service portfolio.
• Competence to operate and support products from other vendors within an Ericsson system solution.
How to Apply:
• Visit this link: https://tas-ericsson.taleo.net/careersection/2/moresearch.ftl
• Use the 'Job Number' quoted above to search for the position.
• Click on the job title for more information and application link.
Deadline: 15-Jul-11.
It is advisable to submit your application before the deadline. If you need further information, please post below. Good luck!