Job Title: Customer Service/Frontdesk Executive
Company: Independent Indigenous Bunker
Trading Company
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Administration / Secretarial Customer Care
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Adexen Recruitment Agency is mandated by one of the independent indigenous Bunker trading company providing petroleum products and lubricants to hundreds of vessels and rig sites nationwide to recruit.
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Job description: – Welcome visitors to the office; proactively handle admin tasks according to guidelines, ensure reception and office entrance is kept tidy. – Provide customers with a brief explanation of the products and services the company offers. – Have a good working knowledge of current and upcoming events in the organisation – Uphold strong customer service standards for dress, greetings, phone calls, and expedient customer response. – Screening calls as requested and routes them to the proper recipient, taking and relaying messages as needed. – Oversees the distribution of incoming and outgoing mail. – Maintain security by becoming familiar with surroundings – Read and become familiar with administrative procedures and resources contained in the companys' handbook – Ensure adequate stock of office supplies and consumables process and deliver mail to the right people. – Ensure subscription of daily newspapers and process invoices – Provide administrative support to team and any other duties as assigned.
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Requirements: – A relevant tertiary qualification in
social sciences or any related discipline – 1-3 years experience in a similar role – Fluent in English Language (written and spoken) – Excellent customer service skills – Excellent communication and people skills – Proficiency in Microsoft office – Good presentation and negotiation skills – A well-organized individual, who is meticulous and able to plan and prioritize activities – Ability to perform well under pressure would be suited for this role – Ability to work as an integral part of a team.
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