Job Title: Analyst – SIM Registration
Company: Etisalat Nigeria
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Abuja, Nigeria
Job Field: ICT
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Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
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Job Summary: – Provide operational and administrative support to the Regional Distribution Manager (dotted line to Manager-SIM Registration Operations) to ensure smooth day-to-day running of SIM Registration teams in assigned Region.
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Principal Functions:
- Ensure implementation of processes and procedures guiding activities of SIM Registration Officers (SROs) in assigned Region to ensure delivery on set subscriber registration targets
- Assist Regional Distribution Manager to manage SIM Registration Supervisors in assigned Region
- Ensure responsible usage and safekeeping of all SIM Registration equipment/ tools in assigned Region
- Provide and co-ordinate first-line systems support for SIM Registration issues in assigned Region
- Ensure timely escalation and resolution of all SIM Registration-related issues and queries in assigned Region
- Assist SROs in timely pooling of registered subscriber data to central server and escalate all factors/ challenges adversely affecting the achievement of pooling targets
- Track, audit and visit Trade and SIM Registration outlets and hot-spots
- Prepare and ensure timely delivery of all reports required from SIM Registration outlets for attention of Regional Distribution Manager and SIM Registration Operations Manager
- Gather information on competition activities in SIM Registration and collate information for attention of HQ team
- Perform any other duties as assigned by the Specialist-SIM Registration Operations.
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Educational Requirements:
- First degree or its equivalent in a relevant discipline.
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Experience,Skills & Competencies: – Minimum of one year post NYSC relevant work experience.
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