Job Descriptions
The candidate is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company, its products and services in a clear, concise and professional manner at all times. Specific Responsibilities
Maintain active records of visitors and first-hand client contacts Answer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/department Assist in preparing service proposals and collaborate with the company's internal departments to help improve the quality of services rendered to clients. Works with other departments to resolve problems, facilitate solutions and enhance customer service offerings. Responsible for notifying administration of any required updates of customer records on the organization's internal database. Provides back-up support to other group members in the performance of job duties as required. Supports/participates in the organization's Continuous Improvement Program. Job Requirements
HND/B.Sc in any discipline Maximum of 26 years Strong interpersonal and communication skills Ability to manage time and projects efficiently and be detail oriented Strong judgment and decision-making skills Computer and IT savvy 1-3 Years of experience
Apply to this job (http://www.jobrib.com/job/35765/client-service-front-desk-executive-at-impact-enterprise-intl/)