Job Title: Receptionist
Company: Arik Air
Job Type: Full Time
Experience: 2 Years
Qualification: OND
Location: Abuja, Nigeria
Job Field: Administration/Secretarial Customer Care
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Arik Air is now Nigeria's leading commercial airline. People choose to work here for many reasons. There is the excitement of being a part of a vibrant, international and expanding airline community. We also offer the opportunity to travel and this incentive motivates prospective employees who want to join the Arik team and work for the "Wings of Nigeria".
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Arik Air offers opportunities for employment in administrative, professional, technical and airline-specific disciplines, irrespective of the level or area of responsibility, each employee contributes to the growth and success of our airline. We believe that' individuals score goals, but ultimately 'the team wins the game'.
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If you feel you have these values, a drive to excel in the performance of your job duties and would like to be part of the Arik team, please submit an application for one of our open positions. We welcome the opportunity to bring enthusiastic new people aboard.
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At Arik Air, you will become part of a heritage of great achievement with a future of even greater promises.
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PRIMARY OBJECTIVE
To deliver efficient customer service and to create a warm and welcoming atmosphere for all guests.
PRINCIPAL ACCOUNTABILITIES AND RESPONSIBILITIES
Processed guests check ins and outs
Assisted guests in storing valuables in secure deposit boxes
Deal with guest requests to ensure a comfortable and pleasant stay
Assist in dealing with guest complaints in an effective and courteous manner
PERSON SPECIFICATIONS
Good customer service experience
IGood experience in hospitality – Excellent written and spoken communication skills – Ability to use computerized technology
Friendly and professional telephone manner. – OND minimum high school diploma generally required
knowledge of administrative and clerical procedures – 2 years cognate experience will be an added advantage
Ability to project positive image of Arik Air while greeting visitors. – Verbal and written communication skills
professional personal presentation – information management
organizing and planning – attention to detail – Initiative – Reliability – stress tolerance
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WORKING RELATIONSHIPS: – To interact with the Operations supervisor and other support staff.
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