Job Title: Regional Manager East-AIGX
Company: Jumia Nigeria
Location Nigeria
Job Type: Full Time
Qualification: BA/BSc/HND
Job Field: Logistics Sales / Marketing
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Jumia is the largest e-commerce mall in Africa with over 100,000 unique visitors a day, buying everything from Fashion to Phones.Founded in 2012 in Nigeria, Jumia's mission is to revolutionize the concept of shopping by providing customers with the best online shopping experience.
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Introduction to the role: – As Regional Manager, the main responsibilities will be to develop and drive the logistical operations of AIG Express in the South East and South-South regions of Nigeria through operational and strategic actions. He will directly hire and manage your operational team.
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Your areas of responsibility include:
• Implement best practice fulfilment processes in the region
• Recruit and manage the logistic and fulfilment team
• Manage a fleet, 3PL, Negotiate with 3PL
• Drive action plans to serve AIG businesses includingJumia, Kaymu and Hellofood, etc.
• Deliver measurable results in the region
• Ensure regular reporting of your actions and results
• Manage the team efficiency and cohesion
• Ensuring the smooth fulfillment of the items sold for the region
• Ensuring the quality of the measurement of selected KPIs hourly, daily, weekly and monthly
• Scaling the team and the processes to support the growth of the company
• Managing a team of 60+ people
• Recruiting adequate profiles to join the team
• Constantly improving and maintaining internal process
• Making fast decisions in other to solve daily emergencies
• Producing regular reporting on the Operations performance
• Coordinating with third party service providers
• Coordinating with customer service to ensure optimum communication to our customers
• Create an unparalleled environment for your team's development and happiness.
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Qualifications and Requirements:
• Strong entrepreneurial skills, leadership and drive
• Impeccable communication skills
• Ability to negotiate and communicate in flawless English
• Ability to work independently and in a team
• Experience in a multinational environment
• Experience or high level of comfort in logistics or operations
• Experience managing teams or large projects
• Excellent analytical and communication skills
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast-paced and competitive environment.
• BSc. Degree (Business Administration, Logistics- supply chain, Economics, Engineering)
• Advanced degree preferred but not required.
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