Job Title: Information Technology Officer
Company: SIMS Nigeria Limited
Location: Nigeria
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 1 year
Job Field: Engineering / Technical ICT / Computer
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At SIMS Nigeria Limited, we specialize in the distribution and sales of electronic products from major brands such as SAMSUNG, ROYAL, PARSUN and POWERMATIC.
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Our business started out in 1987 and since then we have succeeded in carving a niche for ourselves in the home appliances market in Nigeria. We operate a number of branches that cut across most of Nigeria's geopolitical zones; in major cities such as Lagos, Port Harcourt, Onitsha, Enugu, Kano and Abuja.
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Responsibilities: – Installing and configuring computer hardware operating systems and applications; – Configuring, monitoring and maintaining computer systems and networks (Local Area Network, Wireless networks and Wide Area Networks); – Talking staff through a series of actions, either face to face or over the phone to help set up systems or resolve issues; – Troubleshooting system and network problems and diagnosing and solving hardware or software faults; – Replacing parts as required; – Providing support, including documentation and relevant reports; – Setting up new users' accounts and profiles and dealing with password issues; – Implementing disaster-recovery solutions and backups on schedule; – Interacting with vendors to resolve escalated issues; – Liaising with Head-IT in resolving problems affecting Network Infrastructure, ERP and WAN connectivity.
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Job Requirements: – Bachelor's Degree in Computer Science or any related field; – 1-3 years' experience; – Sound IT knowledge; – Proficiency with Microsoft Office suite, especially advanced Excel functions; – Microsoft or Cisco Certifications will be an added advantage.
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Personal Qualities: – Ability to work proactively with little supervision and under pressure; – Effective communication skills with technical and non-technical audiences; – Ability to effectively multitask and prioritize appropriately; – Excellent inter-personal skills.
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