Job Title: Systems Engineer – Internal Frim Services
Company: PricewaterhouseCoopers
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 3 years
Location: Lagos, Nigeria
Job Field: Engineering / Technical ICT / Computer
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PricewaterhouseCoopers (PwC) helps organisations and individuals create the value they're looking for. We're a network of firms in 157 countries with more than 184,000 people who are committed to delivering quality in assurance, tax and advisory services. Find out more by visiting us at www.pwc.com.
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Job Description:
• Take periodic inventory of all PCs/Laptops/Servers within the firm
• Escalate service issues that cannot be completed within agreed service levels
• Support in minor troubleshooting process e.g. hard disk recovery and repairs.
• Communicate with customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc.
• Enter all work tickets into service ticketing or helpdesk system
• Support services for Microsoft related technologies such as windows desktop operating systems
• Ensure system hardware and software meet specified recommendation & performance metrics.
• Monitoring console alerts for errors, failures, or problems; creating new users ,resetting passwords, building new workstations; record logs of Windows Servers and monitor availability of all servers.
• Support the backup for all servers.
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Core Skills:
• Must have over 3 years IT experience
• Must have an in-depth knowledge of established computer-industry security procedures for multiple computer platforms
• In-depth experience with operating systems platforms such as Linux, Windows 2000/2003/2008/WinXP/Win7
Generic Skills
• Good written and oral communication ability
• Action planning, Motivating, Analytical mind and strong problem-solving capabilities
• Ability to work independently in a highly dynamic environment and work under intense pressure.
• Strong interpersonal and communication skills
• Ability to solve problems quickly and completely.
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Education Qualification:
• First degree or HND in Computer Science and computer related disciplines (Computer Science, Computer with Economics, Computer with Mathematics,
• Microsoft certification.
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