Job Title: Technical Support Engineer: Medical Equipment
Company: Gilead Pharmaceutical Limited
Job Type: Full Time
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: ICT / Computer
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Job Description: – The role will require you to acquire expert knowledge of a range of medical diagnostic systems in order to provide high level support to hospital staff (clinical, engineering and IT) this will be done both on site and remotely. – You will also be involved with managing the integration of specialist diagnostic medical equipment onto hospital IT networks and interfacing the medical equipment with hospital patient administration systems. – The role will involve some travel and is part office and part field based.
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Main Responsibilities: – Providing expert technical support to customers (both remotely from our office and on-site) – Working with hospital engineers and IT personnel on the setup and configuration of new equipment (including network servers and switches) – Working as part of an Optima team installing equipment at hospital sites. – Setting up and configuring software for new systems at our offices. – Developing long term relationships with customers to manage and interpret their requirements – Keeping up to date with new product and software developments.
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