Job Title: Front Desk Officer
Company: CLEARLite Solar
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 1 year
Location: Lagos, Nigeria
Job Field: Administration / Secretarial Customer Care
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CLEARLite Solar is widely known as Africa's most reliable solutions provider of Solar and Renewable Energy products.
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We offer the best energy solutions customized to meet any power requirement with the support of some of the largest international Renewable Energy companies.
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Details: – Minimum of 1 year post qualification experience – Experience in customer service role in a reputable organisation – To provide customer service support to all clients and visitors of the organisation – Receive and direct all Incoming calls of the organisation; – Provide first hand support to all clients inquiries (In person or via telephone) – Receive and direct as appropriate all correspondence of the organisation; – Coordinate and supervise the prompt delivery of all outgoing correspondence of the organisation; – Manage the official Info email of the organisation, by providing prompt acknowledgement of email to the client and directing the email to the appropriate department for follow up; – Coordinate and manage schedule of daily visitors appointments in the organisation; – Maintain a clean, professional and conducive atmosphere in the reception area; – Control inventory relevant to the reception area; – Monitor visitor access and exit through the access control and visitors register; – Monitor staff entry and exit into the office building through the staff attendance register; – Maintain security awareness within the reception area and report immediately any suspicious activity/persons to the appropriate department; – Provide up to date information on the organisation to the IT consultant, to be updated on the corporate website; – Periodic review of the corporate website contents to ensure that information contained are not obsolete; – Basic understanding of standard software packages (Microsoft Office Tools) to carry out job responsibilities – Must possess basic understanding of systems terminology and concepts related to hardware, software and network configuration; – Must possess advanced knowledge of administrative filing methodologies (electronic and manual) – Oral & written Communication skills – High Interpersonal skill. – Sound analytical skill. – Commitment to completion of task. – Accountability & high level of Integrity. – Team player – Self-directed – Flexible working hours – Ideal incumbent must be below 32years of age.
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