Job Title: National Service Manager
Company: Human Edge Limited
Job Type: Full Time
Experience: 5 years
Qualification: BA/BSc/HND
Location: Lagos, Nigeria
Job Field: Engineering / Technical Manufacturing
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Founded in 1989, Human Edge Limited is one of Nigeria's leading human resource consulting and staffing services companies. Today, we work closely with many of Nigeria's best and brightest business organizations, helping them to achieve their vision through optimum use of their most valuable asset – their people.
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The Role: – Reporting to the Managing Director and Deputy Managing Director, your key responsibility will be to operate an efficient service department.
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You will also be expected to:
• Establish service network according to sales network development
• Develop curriculum and execute training of service technicians and mechanics
• Monitor all department warranty claim submissions and requisite credits and take action as required
• Maintain a high degree of customer satisfaction
• Provide high quality service for marine and power products.
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JOB REQUIREMENTS:
• BSc or HND degree in Mechanical
Engineering
• 5 – 10 years' post-qualification experience in motor-cycle industry or associated trade
• Must be prepared to travel a lot
• Must possess good communication skills, both oral and written and be able to work independently and be self-motivated.
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