Job Title: Executive – Shop Operations
Company: Ascentech Services Ltd
Job Type: Full Time
Qualification: BA/BSc/HND
Experience: 2 years
Location: Rivers, Nigeria
Job Field: Administration / Secretarial
.
Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.
.
Job responsibilities:
1. First line interaction with customers
2. Ensure customers queries/requests/concerns are attended, documented and reported to the management
3. Follow up with relevant department should in case there are any delays, escalate at deviations
4. Connect with customers and maintain cordial relations in the interest of the business
5. Responsible for stock and cash management at the shop
6. Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised
7. Ensure efficient operations at shop by coordinating remedies of issues affecting operations
8. Ensure customer services attitude is exemplified by actions and initiatives
9. Motivate contribution from colleagues to ensure Customer Delight
10. Adopt standards for business activities/processes and ensure adherence
11. Ensure daily operational reports are prepared and submitted in time
12. Share improvisations with Management which can be replicated at locations/processes.
.
Reporting to: Direct Supervisor – Shop operations/ Functional – Territory Sales Manager – Knowledge and skills: Customer Focused, result-oriented, zeal for initiative with speed, leadership quality and team handling capacity, energetic and assertive, customer query solving skills, Excel knowledge is a must. – Should have Planning and Organizing skills, Proven Achiever, Should have sharp Business Acumen.
.
Qualifications: Candidates should have at least a Higher National Diploma/Bachelor's degree in any discipline and MUST have completed NYSC. Candidates should have at least 2 to 5 years of experience in a similar profile.
Apply to this job (http://www.jobrib.com/job/38978/executive-shop-operations-job-at-ascentech-services-ltd/)